Guaranteed Consumer Protection

Guarantee &
Official Daikin Warranty

Your investment in air conditioning comfort is protected by a comprehensive warranty program, a genuine spare parts network, and official after-sales service from PT Daikin Airconditioning Indonesia.

Warranty Claim GuideWarranty Coverage
Official & Verified

100% Original Guarantee

  • Inverter Compressor Guarantee of Up to 5 Years
  • 1-Year Spare Part & Control PCB Warranty
  • Free Official Technician Service Fee
  • 1x24 Hour Technician Visit Response
PT Daikin Airconditioning Indonesia
Protection Scheme

Official Daikin Warranty Coverage

Understand the level of warranty protection you get with every purchase of a genuine Daikin air conditioner.

Standard Warranty

Unit & PCB Warranty

1 Year

Protects all internal components, electrical components, the fan motor, and control PCB modules against manufacturing defects.

Includes Official Service & Spare Parts
Best Seller Protection

Inverter Compressor Warranty

3 - 5 Years

Guaranteed durability of Japanese-technology inverter compressors, with a long warranty period of up to a full 5 years.

Includes Official Service & Spare Parts
Flagship Protection

Extended Warranty

Up to 10 Years

Extra, worry-free protection for VRV & Proshop commercial unit lines with exclusive maintenance coverage.

Includes Official Service & Spare Parts
Easy Procedure

How to File a Warranty Claim

Daikin's warranty claim procedure is designed to be transparent and fast for your convenience.

Step 01

Prepare Documents

Prepare your purchase receipt, a photo of the serial number on the side of the AC unit, and a brief description of the issue.

Step 1 of 5
Step 02

Contact Customer Care

Call Toll-Free 0800-1-234567 or WhatsApp the Official Service line at 0811-904-8058.

Step 2 of 5
Step 03

Verification & Scheduling

The Daikin team verifies warranty eligibility and schedules a visit by an authorized technician.

Step 3 of 5
Step 04

Technician Visit

A certified technician arrives on site to perform diagnostic checks and on-the-spot repairs.

Step 4 of 5
Step 05

Completed Free of Charge

The unit is back to optimal performance. Repairs within the official warranty period are 100% Free of Service & Spare Part Charges.

Step 5 of 5
24/7 Fast Response

WhatsApp Customer Care

Warranty consultation, claim guidance, and technician scheduling assistance directly via WhatsApp message.

0811-904-8058WhatsApp Chat
Toll-Free

Daikin Indonesia Call Center

Toll-free helpline available from anywhere in Indonesia (Monday – Friday 08.00–17.00 WIB).

0800-1-234567Toll-Free Phone
Q&A

Official Daikin Warranty FAQ

Frequently asked questions about warranty periods and procedures.