JAKARTA (Daikin) – Following the successful inauguration of the Daikin Proshop Showroom in Medan, the world’s leading air conditioning manufacturer, Daikin, has expanded its presence to Batam. In partnership with PT Damai Lestari Sejahtera (DLS), the 16th Daikin Proshop nationwide—and the first in Batam—has officially opened its doors at Ruko Mahkota Raya Blok B No. 12B, Batam Center.
Strategically located near Malaysia and Singapore, Batam remains a prime investment destination and one of Indonesia’s fastest-growing cities, driving a rising demand for air conditioning solutions. However, similar to many emerging urban areas, local consumer awareness regarding advanced AC systems remains limited. Most residents are primarily familiar with traditional wall-mounted split units. This new showroom aims to educate consumers on Daikin’s comprehensive range of indoor climate products, particularly its Home Central air conditioning systems, which offer diverse unit configurations and integrated ducting solutions.
Operating under the 'one-stop solution' concept, the Proshop showroom delivers end-to-end services, including customized AC system design, optimal equipment placement, and precision installation planning. Visitors can explore a wide array of Daikin air conditioners tailored for residential homes, offices, retail spaces, and commercial applications. Additionally, customers can receive expert consultations on seamlessly integrating Daikin’s advanced AC technologies with their interior design preferences.
DLS places a strong emphasis on customer satisfaction through rigorous quality control, active site supervision, efficient project timelines, and consistent workmanship. This is complemented by a robust after-sales service program featuring guaranteed response times for rapid complaint resolution and standardized performance reporting. Every stage of the service lifecycle—from initial concept and design planning to final execution—strictly adheres to official Daikin Proshop standards and core values.
Customers purchasing Daikin products through this authorized Proshop outlet will enjoy exclusive benefits, including extended compressor warranties, direct on-site installation supervision, and professional setup by experienced, factory-certified Daikin technicians, alongside additional premium service advantages.
Through the introduction of the Daikin 'One-Stop Solution' Proshop showroom in Batam, PT Damai Lestari Sejahtera is dedicated to making Daikin’s premium air conditioning products more accessible to local residents. The showroom aims to deliver practical, efficient solutions backed by comprehensive consumer education and hands-on product demonstrations. Special focus is placed on Daikin Home Central systems, complementary accessories, reliable after-sales support, high-quality installation materials, and adherence to standardized, best-practice installation procedures.
