50 Years of Daikin Indonesia Shaping People’s Comfort

Jakarta, Indonesia – This year marks the 50th anniversary of Daikin Indonesia, celebrating its initial market entry in 1970. After half a century in the region, Daikin remains steadfast in delivering high-quality, reliable products to Indonesian consumers. Our offerings consistently aim to provide optimal air conditioning solutions tailored to the needs of the Indonesian public.

Daikin officially entered the Indonesian air conditioning market in 1970 through a licensed distributor, Daikin Aircond, 46 years after its founding in Japan in 1924. As a pioneer in the industry, Daikin introduced VRV (Variable Refrigerant Volume) systems, designed specifically for large-capacity applications in multi-story commercial and industrial buildings.

Four decades after its initial entry, Daikin Japan fully acquired its Indonesian operations in 2012, formally establishing PT Daikin Airconditioning Indonesia Tbk. Since then, our footprint has expanded significantly. Starting with just 150 authorized dealers in 2012, our nationwide network grew to 500 by March 2013 and has since surpassed 1,200 partners across the archipelago. This extensive distribution is backed by over 500 service centers spanning 30 provinces, a figure that continues to rise annually. Notably, VRV system sales hit a record 10,000 units in 2013, marking a significant milestone for our growth.

In April 2014, Daikin launched Indonesia’s first Single-Split air conditioner utilizing R32 refrigerant. Coinciding with this launch, Indonesia became the first ASEAN nation to ban the import of air conditioners containing R22. As a global leader, Daikin pioneered the adoption of R32 worldwide in 2012. This eco-friendly refrigerant aligns with our commitment to combating climate change and reducing environmental impact.

Building on this momentum, Daikin continues to solidify its position as a premium brand in Indonesia, having ranked among the top-selling air conditioner manufacturers in the country since 2015.

Over the years, we have continuously expanded our product portfolio to serve diverse residential, office, commercial, and industrial sectors. Beyond our advanced AC lines featuring cutting-edge technologies, we have also integrated comprehensive indoor air quality solutions, including a wide range of Air Purifiers.

With growing public trust in the Daikin brand, we recognize that proper installation and maintenance are critical to system performance and longevity. To address this, Daikin Airconditioning Indonesia inaugurated the National Training Center in 2018. This facility delivers comprehensive online and offline training programs to enhance technician expertise in modern HVAC systems. This initiative was further reinforced by an MOU signed with the Ministry of Education and Culture, bridging the gap between academia and industry (DU/DI).

The success of Daikin Indonesia’s half-century journey reflects the dedication of over 1,000 professional employees operating across 14 regional branches. Their efforts are bolstered by the unwavering support of our business partners and loyal customers, who take pride in choosing Daikin for their comfort needs.

Daikin remains dedicated to delivering optimal air conditioning solutions for every Indonesian household and business. We continuously optimize our supply and distribution networks to ensure seamless access to our premium products and services. Guided by this commitment, we persistently elevate service standards through integrated, system-specific training programs for our certified technicians.

For us, fostering harmony with the natural and social environments where we operate is fundamental. It cultivates a spirit of collaboration and mutual respect, recognizing that our success is deeply intertwined with the communities we serve.

We are deeply honored by the trust Indonesian consumers have placed in us over the past 50 years as we continue to deliver innovative air conditioning solutions and create lasting comfort across the nation.

Celebrating our 50th anniversary during challenging times has only strengthened our resolve. We remain determined to advance, develop, and innovate, ensuring the highest quality in our products and services across Indonesia.

Thank you to every employee, business partner, and loyal customer whose inspiration and trust have made the Daikin brand synonymous with comfort—today, tomorrow, and for generations to come.