(Jakarta) This year marks Daikin Indonesia’s 50th anniversary, commemorating its initial entry into the Indonesian market in 1970.
At this half-century milestone, Daikin remains steadfast in providing high-quality, reliable products for Indonesian consumers. Daikin’s product lineup consistently aims to deliver effective air conditioning solutions tailored to the needs of the Indonesian public.
Daikin officially entered the Indonesian air conditioning business in 1970 through an authorized distributor named Daikin Aircond, 46 years after its founding in Japan in 1924. As a pioneering cooling equipment manufacturer, Daikin introduced the VRV (Variable Refrigerant Volume) system, a high-capacity air conditioning solution designed for multi-story buildings.
Four decades after Daikin’s arrival in Indonesia, the local operations were fully acquired by Daikin Japan in 2012, leading to the official establishment of PT Daikin Airconditioning Indonesia. Since then, the company has grown steadily year over year. Initially boasting only 150 dealers in 2012, Daikin’s national dealer network expanded to 500 by March 2013 and now exceeds 1,200 locations across the archipelago, supported by over 500 service centers in 30 provinces. This figure continues to grow annually. Notably, VRV AC sales reached a record-breaking 10,000 units in 2013, marking a significant positive milestone for us.
In April 2014, Daikin launched Indonesia’s first R32 Single Split AC unit. Coinciding with this launch, Indonesia became the first ASEAN country to ban the importation of AC units using R22 refrigerant. As a global brand, Daikin pioneered the introduction of R32 refrigerant worldwide in 2012. This eco-friendly refrigerant aligns with Daikin’s proactive role in addressing the challenges of global warming.
Building on this momentum, Daikin solidified its position in Indonesia as a premium brand, achieving the status of one of the top-selling air conditioner manufacturers in the country in 2015.
Since then, Daikin has continuously expanded its product portfolio in Indonesia to cater to residential, office, commercial, and industrial consumers. Beyond AC units featuring advanced technologies, the range also includes a diverse selection of air purifiers.
With growing market expansion and increasing consumer trust in the Daikin AC brand, proper installation and maintenance have become paramount. To address this, Daikin Airconditioning Indonesia inaugurated the National Training Center in 2018, dedicated to enhancing expertise through comprehensive online and offline training on air conditioning systems. This commitment was further reinforced by the signing of a Memorandum of Understanding (MOU) with the Ministry of Education and Culture to strengthen industry-academia alignment.
The success of Daikin Indonesia’s half-century journey is driven by the dedication and continuous innovation of over 1,000 professional employees spread across 14 branches, alongside the unwavering support of business partners and loyal customers who take pride in using our products.
Daikin strives to deliver optimal air conditioning solutions for all Indonesians. We consistently ensure supply chain and distribution efficiency by expanding sales territories for our flagship products and services. This trust motivates us to continually enhance service quality through integrated training programs for technicians on air conditioning systems.
For us, maintaining harmony with both the natural environment and society is integral to Daikin Indonesia’s daily operations. We foster a culture of unity and collaboration built on mutual reliance and shared responsibility.
It is a profound honor to receive the trust of Indonesian consumers throughout our 50-year journey of delivering air conditioning solutions and creating comfort across the nation.
Celebrating Daikin Indonesia’s 50th anniversary amidst the pandemic has not dampened our drive to innovate and excel. We remain committed to advancing, developing, and innovating in product quality and service delivery across all regions of Indonesia.
We extend our deepest gratitude to every employee, business partner, and loyal customer whose inspiration and continued trust in the Daikin AC brand have been instrumental in shaping our past successes and will continue to guide us toward future comfort solutions.
