JAKARTA (Daikin) – Following the successful inauguration of the Daikin Proshop Showroom in Medan, the world’s leading air conditioner manufacturer, Daikin, has now expanded to Batam. In this initiative, Daikin Airconditioning Indonesia partners with PT Damai Lestari Sejahtera (DLS). Located at Ruko Mahkota Raya Block B No. 12B, Batam Centre, this 16th Proshop Showroom and the first in Batam has officially opened its doors.
Strategically located near Malaysia and Singapore, Batam remains a prime investment destination and one of Indonesia’s fastest-growing cities. Consequently, the demand for air conditioning continues to rise. Similar to several major regional cities, Batam residents still have limited experience and knowledge regarding AC products. Most consumers typically only consider split-type or wall-mounted units. Through this showroom, customers will receive further education on Daikin’s cooling product portfolio, which includes various types of AC Home Central systems featuring diverse unit configurations and ducting system installations.
Emphasizing a 'one-stop solution' concept, the Proshop Showroom provides comprehensive services covering AC system design, optimal placement planning, and correct installation procedures. Customers can explore a wide variety of AC options tailored for offices, homes, retail stores, or other specific needs. Additionally, shoppers can view the full range of AC products firsthand and consult with experts on how to best integrate them with their interior design aesthetics and technologies.
DLS prioritizes customer satisfaction through a service model focused on strict quality control, work supervision, operational efficiency, and consistent performance. This is backed by robust after-sales support, guaranteeing the fastest response times for handling complaints and ensuring all work reports meet established standards. Every stage of the service—from initial concept and design planning to final execution—adheres strictly to Daikin Proshop’s standards and core values.
Customers who choose Daikin products through this Proshop outlet will enjoy several exclusive benefits, including an AC compressor warranty, direct on-site installation supervision, and professional installation by experienced, certified Daikin technicians, along with additional perks.
With the launch of the Daikin One-Stop Solution Shop (Proshop) showroom in Batam, PT Damai Lestari Sejahtera is committed to bringing Daikin AC products closer to the local community while providing practical and swift solutions for every customer through hands-on education and direct experience. Special emphasis is placed on AC Home Central, covering product details, after-sales service, installation quality, materials used, and adherence to proper installation procedures and standards.
