To strengthen synergy with its business partners, DAIKIN organized two dedicated events for dealer and service partners across Indonesia. For dealer partners, the event was titled the DAIKIN Policy Meeting FY25, focusing primarily on corporate strategies for fiscal year 2025. Meanwhile, for after-sales service partners, the gathering served not only to present strategic updates but also to express appreciation for their outstanding performance throughout fiscal year 2024.
The DAIKIN Policy Meeting FY25 for dealer partners was conducted in phases from mid-June through late July 2025. This phased approach aligns with efforts to reach approximately 1,400 dealer partners across DAIKIN’s 14 regional branch offices in Indonesia.
Complementing the corporate policy presentation for fiscal year 2025, all dealer partners had the opportunity to tour PT Daikin Industries Indonesia, recognized as the country’s first full-scale residential AC manufacturing plant. During the visit, dealers observed advanced production equipment operating under direct supervision from Daikin Japan, ensuring that manufacturing standards match those of Daikin’s global production facilities worldwide.
At the flagship event held at the Nuanza Hotel & Convention, DAIKIN unveiled its key product lineup for fiscal year 2025. Alongside the Nusantara Prestige AC series—Daikin’s first locally manufactured residential AC in Indonesia—the company showcased other premium offerings, including air purifiers, VRV 6 A/X systems, Cassette units, and various commercial series products.
Mirroring the dealer event, DAIKIN also presented its corporate strategy to after-sales service partners distributed across various regions in Indonesia. The Service Policy Meeting FY25 invited a total of 140 Authorized Service Partners (ASPs), 35 Authorized Service Dealers (ASDs), and 7 Maintenance Partners.
Beyond strategic presentations and factory tours, what made these gatherings truly special was the award ceremony recognizing the best-performing after-sales service partners throughout fiscal year 2024. DAIKIN honored 20 winners across three categories: 1 Best DID Service Partner, 16 Best Service Partners by Service Station, and 3 Best Service Partner Technicians.
