30-DAY WORRY-FREE!!! Exchange for a new unit within 30 days if your AC unit does not operate optimally, subject to the following terms and conditions:

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  • Promo period: February 24 – March 31, 2026
  • Valid exclusively for DAIKIN Nusantara Prestige Inverter AC series, specifically: ALPHA Inverter (FTKH-Y) and BETA Inverter (FTKE-Y) models
  • Coverage begins 30 days from the purchase date upon presentation of the warranty card and purchase receipt (invoice)
  • Applies only to units reported via the DAIKIN Contact Center at 0800 1 081 081 or Official WhatsApp 0811 9 048 058, and after inspection by an authorized DAIKIN Technician
  • New unit replacement applies solely to defects not caused during the installation process, in accordance with the terms stated on the DAIKIN Warranty Card
  • Replacement is limited strictly to the faulty component only (either the Indoor unit or Outdoor unit)
  • Customers will NOT be charged any fees for the new unit replacement process. This includes all dismantling, reinstallation, and material costs (including refrigerant)

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WARRANTY IS VOID OR INVALID IF:

  • Damage results from misuse, accidental drops, negligence, unauthorized alterations/modifications by third parties, natural disasters (e.g., fire, earthquake, lightning strikes, floods, etc.), or external factors such as mold, pests, and viruses
  • The unit's serial number has been removed, erased, or defaced
  • The product is installed for purposes other than its intended function
  • The unit is connected to a power supply with voltage levels that do not match the technical specifications indicated on the unit