BATAM, December 16, 2021 – As the year draws to a close, PT Daikin Airconditioning Indonesia continues to expand its operations across the country. This growth is highlighted by the inauguration of the Japanese air conditioning solutions provider’s newest branch office in Batam. Housed in a four-story building at Ruko Palm Spring, Block A4 No. 12A, Jl. Raya Haji Fisabilillah, Taman Baloi, Batam, this representative office will feature comprehensive operational service support, a showroom, and a Daikin training center serving Batam and its surrounding areas.
"This opening is part of our ongoing commitment to deliver faster and more precise service to customers and the community in Batam and its surrounding regions," stated Ching Khim Huat, President Director of PT Daikin Airconditioning Indonesia. He noted that with this addition, Daikin now operates a total of 13 official representative offices across various cities in Indonesia.
According to him, as an official representative office, Daikin’s Batam location caters not only to residential requirements but also to commercial and industrial building needs. This aligns with Daikin’s comprehensive product portfolio, which offers a full range of solutions tailored for diverse industrial applications. Given that Batam is predominantly an industrial hub, Daikin provides an extensive selection of premium air conditioning solutions, including Daikin Packaged units and VRV systems.
All these air conditioning solutions, ranging from residential systems to commercial setups, will be showcased directly at the Daikin Xperience Zone, the dedicated showroom within the branch office. Visitors will have the opportunity to view a wide array of Daikin products firsthand and will be guided by expert product consultants who provide tailored recommendations to perfectly match their cooling and ventilation requirements.
Furthermore, to guarantee consistent product availability for the local community and surrounding areas, the new branch office is supported by a fully stocked warehouse. This facility ensures a reliable supply chain for complete air conditioning units, genuine spare parts, and other essential installation and maintenance materials.
After-sales service remains a top priority at Daikin’s Batam branch. To uphold the highest service standards, the facility includes a dedicated training center capable of accommodating up to 25 technicians simultaneously. Notably, the center is fully equipped with state-of-the-art facilities that strictly adhere to global Daikin standards, making it suitable for both technical training programs and official competency assessments.
"By strengthening our market presence and continuing to deliver innovative air conditioning solutions, we trust that this new branch office will significantly enhance our service delivery to the community," added Ching Khim Huat. He extended an invitation to residents and businesses in Batam and its surrounding areas seeking reliable climate control solutions for residential and commercial properties to visit the newly opened Daikin branch office.
