BATAM, December 16, 2021 – As the year draws to a close, PT Daikin Airconditioning Indonesia continues to aggressively expand its business operations across the country. This commitment is evident in the inauguration of the Japanese-based air conditioning solutions provider’s latest branch office in Batam. Located on a four-story building at Ruko Palm Spring Block A4 No. 12.A, Jl. Raya Haji Fisabilillah, Taman Baloi, Batam, this representative office will provide comprehensive operational service support, a product showroom, and a Daikin training center serving Batam and its surrounding areas.
“This opening is part of our broader effort to deliver faster and more precise services to users and the community in Batam and beyond,” stated Ching Khim Huat, President Director of PT Daikin Air Conditioning Indonesia. He further noted that with this new addition, Daikin now operates 13 official representative offices spread across various cities throughout Indonesia.
As an official representative office, he explained, the Daikin branch in Batam does not only focus on residential needs but also caters to commercial building requirements. This is made possible by Daikin’s comprehensive product lineup, which offers a wide range of solutions tailored for diverse industrial applications. Particularly relevant for Batam, a predominantly industrial zone, Daikin provides top-tier air conditioning solutions such as Daikin Packaged units and VRV systems.
These air conditioning solutions, including residential AC units, will be directly showcased at the Daikin Xperience Zone within the branch office. Visitors can explore the full range of Daikin products firsthand while being guided by Daikin product consultants who will provide expert recommendations tailored to their specific needs.
Regarding product availability, the presence of Daikin’s newest branch office ensures a more reliable supply chain for local residents and businesses. To support this branch, Daikin has equipped it with a dedicated warehouse for storing products, spare parts, and other essential supporting materials.
After-sales service remains a key priority for Daikin at its Batam branch. To maintain the highest standards of service, the Daikin Batam facility includes a fully equipped training center with a capacity of up to 25 participants. Notably, this Daikin Training Centre meets strict international standards, making it suitable for both technician training and competency assessments.
“As Daikin continues to advance air conditioning solutions through innovative product development, we hope this new branch office will further elevate our service delivery to the public,” added Ching Khim Huat. He further invited residents and businesses in Batam and surrounding areas, whether requiring cooling solutions for homes or commercial buildings, to visit the Daikin branch in Batam.
